Digital Producer

Company:	Feel Creative
Job location:	Sydney,

Currently seeking a solid Digital Producer with both Account Management & Project Management experience.

Excellent opportunity to work, as part of a team of highly trained, passionate digital professionals who like having fun and not starting work before 10am.

Client Description:

We are a reputable, fast growing & vehemently independent agency based in the Redfern.

We are offering very attractive working conditions, salary and career advancement opportunities.

We have an exciting client base including some of the biggest brands in the online space.

Other Requirements:

Account Management

* Manage and foster client relationships.
* Act as main day-to-day contact for appointed clients.
* Keep client leads regularly updated on progress with client relationships.
* Ensure client satisfaction, client loyalty and client fulfillment.
* Keep abreast of developments within the clients sector.
* Proactively manage existing client needs through the submission/suggestion of future work.
* Work with the relevant staff to prepare / coordinate project strategy proposals for key clients.


Project Management

* Prepare project pricing, in consultation with client leads.
* Initiate projects and activities with clients and internal team.
* Prepare appropriate documentation for each project and present to client.
* Allocate and monitor team resourcing, working with the Operations Manager to resolve any resource conflicts.
* Ensure teams are assigned and briefed on each project.
* Manage the team on a day-to-day basis ensuring highest quality of deliverables and adherence to timeframes and budgets.
* Monitor fee income and billing schedules.
* Ensure appropriate project management procedures, processes and administration systems are in place, and ensure compliance with them.
* Proactively seek review from client leads of project documentation / project deliverables.
* Proactively seek sign off from client leads on elements of work for which they are overall responsible.
* Monitor and manage client change requests and activities.
* Communicate overall account status to client leads as requested.
* Monitor and manage client project status through traffic light reports and the associated billing.
* Proactively and constructively provide feedback on all performance to team members.
* Organise internal and external post project reviews.

Nice to haves:

Ability to make good cocktails, love pub lunches on Friday, hate working before 10am.


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